How to Place an Order for Emergency Heating Fuel
It is very important to TEXT us now on 0758 269 1111 for an emergency delivery using our priority service with the all following information to avoid delays to you being warm;
This is our standard delivery area, we can deliver further afield for an additional cost.
- Your name
- Your village or town
- Your postcode
- How many litres you require (100 or 200)
- If you’ve run out of oil you will most likely need our boiler restart service
- Please include in your text if you require a boiler restart
- Our driver is fully OFTEC trained and insured, unlike many other oil companies
We will then text you with our price and availability for you to consider. Should you accept, we will then advise you of our payment details. Only once payment has been received by bank transfer can we schedule a delivery.
We are a fully RDCO registered company. Our highly experienced drivers will come out to you in a bespoke small tanker (the size of an estate car) to make the emergency heating oil delivery. Our specialized micro-tankers can navigate difficult access where larger tankers cannot. If you have any specific concerns regarding the delivery please let us know.
Very important: Run out of fuel? You may well need a boiler restart
Please note that an emergency heating oil delivery alone may well not be enough to get your heating running again. Running out often introduces air into the system, which means your boiler will need to be bled and restarted by our trained driver.
Because qualified boiler engineers are in high demand—especially during cold or inclement weather—we strongly recommend adding a boiler restart service to your heating oil order when you purchase your heating oil. Planning ahead saves you the time, stress, and hassle of trying to find an engineer during busy peak times.
Important details to remember:
- Additional Service: Boiler restarts carry an additional charge and are not automatically included with standard oil deliveries.
- Advance Booking: Boiler restarts must be requested and paid for at the time you place your heating oil order.
- Please note: Refunds are not available for this service
If your heating oil tank has run completely dry, please let us know when ordering so we can make sure you are fully taken care of!
